Truemove H is one of Thailand’s most prominent mobile network operators, with a strong reputation for innovation, quality, and reliability. Truemove H has quickly become a key player in the Thai telecommunications market, focusing on providing cutting-edge telecommunication services to consumers and businesses alike. This article will guide you on Truemove H eSIM and SIM cards, which will be valuable for your trips. 

We will also examine the company’s corporate social responsibility initiatives and how they positively impact Thailand. Whether you are a Truemove H customer or simply interested in the telecommunications industry in Thailand, this article will provide valuable insights into one of the country’s leading mobile operators.

I. About Truemove H?

True Corporation Public Company Limited
True Corporation Public Company Limited

Truemove H is Thailand’s leading 4G and 3G mobile network provider. True Corporation Public Company Limited, Thailand’s leading integrated telecommunications company, operates it.

Truemove H offers Thailand’s widest 4G coverage, covering 77 provinces and more than 700 districts. It also provides a variety of prepaid and postpaid packages to suit different customer needs, including the popular unlimited data True Smart Plan and True Unlimited Plan.

Beyond mobile connectivity, Truemove H offers innovative digital content and services such as video streaming on TrueID, music streaming on True Music HD, and more.

With its commitment to delivering an unparalleled network experience, Truemove H aims to become Thailand’s most loved mobile brand.

II. Truemove H Mobile Operator Services

Truemove offers many telecommunication services for their customers
Truemove offers many telecommunication services for their customers

Truemove H is a mobile network operator in Thailand that provides its customers with various telecommunication services. Here are some of the services offered by Truemove H:

  • Voice services: Truemove H offers various voice services, including prepaid and postpaid plans with different pricing options. Customers can choose from various call rates, including unlimited talk time plans, depending on usage patterns.
  • Data services: Truemove H provides customers with fast and reliable mobile internet services on 2G, 3G, and 4G networks. Customers can choose from various data plans, from small daily packages to larger monthly packages with high-speed data.
  • Messaging services: Truemove H offers a range of messaging services, including SMS, MMS, and messaging apps such as LINE, WhatsApp, and Facebook Messenger.
  • Value-added services: Truemove H offers various value-added services, such as digital content, entertainment, and lifestyle products. These include access to music streaming services, video streaming services, and gaming apps.
  • Roaming services: Truemove H offers roaming services for customers who travel internationally. Customers can choose from various roaming plans, including voice, data, and SMS services.
  • Corporate services: Truemove H provides businesses with various corporate services, including mobile plans, device management, and IT support. The company also offers solutions for IoT (Internet of Things) devices and services.

Truemove H provides customers with a wide range of services to meet their telecommunication needs, with a strong focus on innovation, quality, and customer satisfaction. With plans to launch 5G services shortly, Truemove H remains at the forefront of the Thai telecommunications industry.

Beyond connectivity and digital services, Truemove H also focuses on delivering the best customer experience. Some of the key initiatives include:

  • 24/7 Call Center – Providing prompt assistance and support for customers. The call center handles over 30 million calls per year.
  • Over 2,000 True Shops nationwide – Convenient one-stop shops for mobile plans, devices, bill payments, troubleshooting, and more.
  • True Online – Self-service portal and app for managing accounts, purchasing new plans or devices, reporting issues, and accessing support.
  • Prompt troubleshooting and complaint resolution – With a large service team across Thailand, Truemove H aims to resolve any network or service issues promptly.
  • Regular customer satisfaction surveys – To gain valuable feedback and insights to improve services and customer experience.
  • Loyalty and rewards program – Providing special privileges, discounts, and rewards for long-term customers.

III. Truemove H Coverage in Thailand

Truemove H coverage map
Truemove H coverage map

Truemove H has wide network coverage in Thailand, providing reliable customer connectivity in even the most remote areas. The company operates on 2G, 3G, and 4G networks and has plans to launch 5G services shortly.

Truemove H’s 2G network covers the entire country, including rural and remote areas. The 3G network covers most of Thailand’s major cities and towns, while the 4G network provides high-speed data services to customers in urban areas.

Truemove H also strongly focuses on expanding its network coverage, particularly in underserved areas. The company has invested heavily in infrastructure and technology to ensure that customers can access reliable connectivity wherever they are in the country.

In addition, Truemove H has partnered with other mobile operators to provide seamless connectivity across networks. This means that customers can enjoy uninterrupted services even when they travel to areas outside Truemove H’s network coverage.

Truemove H’s network coverage is extensive and reliable, making it a popular choice for customers across Thailand.

IV. Top Truemove H eSIM and SIM Cards for Tourists

Top eSIM and SIM cards plans for tourists
Top eSIM and SIM cards plans for tourists

Truemove offers many attractive tourist SIM for travelers. These SIM packages below do support eSIM and can be converted to eSIM. You can inform employees to change to eSIM that the point of purchase: 

Thailand Tourist Infinite SIM 8 Days (399 Baht):

  • Unlimited 5G Internet.
  • 100 THB calling credit for international calls.
  • Unlimited calls to all networks in Thailand.
  • Unlimited WiFi.

Thailand Tourist Infinite SIM 15 Days (699 Baht):

  • Unlimited 5G Internet.
  • 100 THB calling credit for international calls.
  • Unlimited calls to all networks in Thailand.
  • Unlimited WiFi.

Thailand Tourist Infinite SIM 30 Days (999 Baht):

  • Unlimited 5G Internet.
  • 100 THB calling credit for international calls.
  • Unlimited calls to all networks in Thailand.
  • Unlimited WiFi.

Thailand Tourist Pay-As-You-Go 1 Day (49 Baht)

  • Free 14 social apps (no data charges)
  • 15 Baht call credit for local and international calls
  • Free WiFi

Thailand Tourist 16 Days (299 Baht)

  • Free 16 days
  • NON-STOP INTERNET for 15GB at 5G/4G MAX SPEED
  • Free 14 social apps (no data charges)
  • Free 10 GB TikTok
  • 100 Baht call credit for local and international calls
  • Unlimited calls among TrueMove H numbers
  • Free WiFi

Thailand Tourist 30 Days (599 Baht)

  • Free 30 days
  • NON-STOP INTERNET for 30GB at 5G/4G MAX SPEED
  • Free 14 social apps (no data charges)
  • Free 10 GB TikTok
  • 50 Baht call credit for local and international calls
  • Unlimited calls among TrueMove H numbers
  • Free WiFi

Truemove H eSIM and SIM card plans comparison:

SIM PlansValidityPriceDataCalling CreditCalls to Thailand NetworksSocial AppsWiFi
Thailand Tourist Infinite SIM8 days399 BahtUnlimited 5G100 THB for international callsUnlimitedUnlimitedUnlimited
Thailand Tourist Infinite SIM15 days699 BahtUnlimited 5G100 THB for international callsUnlimitedUnlimitedUnlimited
Thailand Tourist Infinite SIM30 days999 BahtUnlimited 5G100 THB for international callsUnlimitedUnlimitedUnlimited
Thailand Tourist Pay-As-You-Go SIM1 day49 BahtN/A15 Baht for local and international callsN/AFree 14 social appsFree
Thailand Tourist 16 Days SIM16 days299 Baht15GB at 5G/4G100 THB for local and international callsUnlimited among TrueMove H numbersFree 14 social appsFree
Thailand Tourist 30 Days SIM30 days599 Baht30GB at 5G/4G50 THB for local and international callsUnlimited among TrueMove H numbersFree 14 social appsFree
eSIM and SIM card plans comparison

V. How Much Does Truemove H eSIM and SIM Cards Cost?

Truemove H offer reasonable prices on eSIM and SIM cards
Truemove H offer reasonable prices on eSIM and SIM cards

The cost of Truemove H eSIM and SIM cards depends on the type of plan or package that a customer chooses. Truemove H offers prepaid and postpaid plans with different pricing options, including voice, data, and messaging services. Here is a breakdown of some of the costs associated with Truemove H SIM cards:

  • Prepaid SIM cards: Truemove H offers a range of prepaid SIM cards with varying pricing options, starting from as low as 49 THB ($1.60) for a basic SIM card. Customers can then top up their accounts with a credit or purchase a package that suits their needs. The cost of these packages varies based on the amount of data, voice, and messaging services included.
  • Postpaid plans: Truemove H also offers different pricing options, starting from 299 THB ($9.80) per month. These plans typically include unlimited voice and messaging services, as well as a certain amount of data per month. Customers can choose from various plans with different data allowances and pricing options.
  • Promotions and discounts: Truemove H frequently offers promotions and discounts on its plans and packages, which can result in lower customer costs. These promotions may include free data or additional services for a limited time.

Overall, the cost of Truemove H eSIM and SIM cards depends on the specific plan or package that a customer chooses. The company offers a range of options to suit different needs and budgets, making it a popular choice for customers across Thailand.

VI. Calls and SMS Rate of Truemove H in Thailand

Here are some charging rates you need to know when using Truemove H network:

CallsSMSMMSDataWifi
1 Baht/Min2 Baht/SMS5 Baht/MMS1.5 Baht/MB1 Baht/Min
Calls and SMS rates of Truemove H

VII. Truemove H Roaming Rate

Truemove roaming fees
Truemove roaming fees

Truemove H has different roaming fees based on the destinations. You can check detailed roaming rates for your destinations HERE

Besides, you should pay attention to the exclusive roaming rates for voice and data as below:

  • Asian Top Destinations: Check out on the Truemove website.
  • Other Asian Destinations: Voice (33THB/min), Data (350THB/day)
  • EU/North America/Oceania: Voice (25THB/min), Data (499THB/day)

VIII. How to Top up Your Truemove H SIM

Truemove H customers can top up their SIM cards in several ways, including:

  • Truemove H cards: Customers can buy a Truemove H top-up scratch card in many local stores. To top up your TrueMove H SIM card, dial *123*VoucherCode#. For example, if your voucher code is 123456, you would dial *123*123456#
  • Truemove H mobile app: The Truemove H mobile app is available for iOS and Android devices, allowing customers to top up their accounts directly from their phones. Customers can select the amount of credit they wish to add and pay using a credit card or Truemoney wallet.
  • Online top-up: Customers can order their Truemove H SIM cards online through the company’s website. After logging in to their account, customers can select the amount of credit they wish to add and pay using a credit card or Truemoney wallet.
  • ATM: Many banks throughout Thailand offer the option to top up Truemove H SIM cards directly from an ATM. Customers can select the option to top up a mobile phone and follow the prompts to enter their phone number and the desired amount.
  • Truemove H stores: Customers can also top up their Truemove H SIM cards in person at one of the company’s retail stores. A staff member will assist the customer in selecting the amount of credit they wish to add and processing the payment.
  • Convenience stores: Customers can also top up their Truemove H SIM cards at many convenience stores throughout Thailand, such as 7-Eleven, FamilyMart, and Tesco Lotus Express.

Overall, Truemove H offers a range of options for customers to top up their SIM cards, making it easy and convenient to maintain their accounts and stay connected.

IX. How to Check Truemove H Balance – All Truemove USSD Codes that You Need to Know

How to USSD codes
Check your mobile number *833#πŸ“ž (for English message)
Check your current package 9305πŸ“ž
Extend Validity 30 days *934#πŸ“ž or Call: *9344πŸ“ž (3.21 baht per call)
Check balance and detail usage #123#
Check internet and WIFI balance *900#πŸ“ž
Apply to internet service *902*01#πŸ“ž
Cancel internet service *902*02#πŸ“ž
Apply for internet service while being aboard *113*1#πŸ“ž
Cancel internet while aboard *113*2#πŸ“ž
Request WIFI password *871*4#πŸ“ž free (WiFi tariff depend on your package)
Apply for SMS internet service alert *902*03#πŸ“ž
Cancel SMS internet service alert *902*04#πŸ“ž
For β€œCall Me Please” (Notify destination number call back) *922*1*destination_number#πŸ“ž (for English message)
To check your mobile number under TrueMove or TrueMove H *833*mobile_number_10_digit#πŸ“ž (for English message)
To change language in IVR 9304πŸ“ž

X. Where to Buy Truemove H eSIM and SIM Card?

You can easily buy Truemove eSIM and SIM card at the airport
You can easily buy Truemove eSIM and SIM card at the airport

Truemove H eSIM and SIM cards are widely available throughout Thailand. Customers can purchase them from various locations, including:

Airport: 

  • Suvarnabhumi International Airport
    • Branch 1 : International Arrivals Hall, Baggage Claim No.8 No.11 and 17
    • Branch 2 : International Arrivals Terminal 2nd Floor, Exit B : Gate 4, Gate 5
    • Branch 2 : International Arrivals Terminal 2nd Floor, Exit C : Gate 9
  • Don Mueang International Airport
    • Branch 1 : International Arrivals Hall, at Exit 3
    • Branch 2 : International Arrivals Hall, at Exit 4
  • Phuket International Airport: Terminal 2 
  • Chiang Mai International Airport 
  • Hat Yai International Airport 
  • Samui International Airport: Arrival Hall 1st Floor 

True shop nearby BTS & Mrt Station:

  • BTS Siam Exit 2 – True Shop Digital Gateway 
  • BTS Siam Exit 5 – True Shop SIAM Paragon 3rd Floor 
  • BTS Chit Lom Exit 1,2 – True Shop Central World 4th Floor 
  • BTS Ploen Chit Exit 5 – True Shop Central Embassy 4th Floor 
  • BTS Asok Exit 1,3 – True Shop Terminal 21 6th Floor 
  • BTS Phrom Phong Exit 1 – True Shop Emquartier 3th Floor Building A 
  • MRT Rama 9 Exit 2 – Central Rama 9 

Truemove H stores: Truemove H has many retail stores in Thailand where customers can purchase SIM cards, activate new services, and get assistance with their accounts.

Shopping malls: Truemove H SIM cards are also available at many shopping malls throughout Thailand, including major retail chains such as Central, Robinson, and Tesco Lotus.

Convenience stores: Many convenience stores throughout Thailand, such as 7-Eleven, FamilyMart, and Tesco Lotus Express, also sell Truemove H SIM cards.

Online: Customers can purchase Truemove H SIM cards through the company’s official website or various e-commerce platforms, including Lazada and Shopee.

Notes:

  • For eSIM, you can ask the staff at any store to change to eSIM for you.
  • When purchasing a Truemove H SIM card, customers must provide a valid form of identification, such as a passport or Thai national ID card. 
  • In addition, some promotions and discounts may only be available at specific locations, so it is always a good idea to check for current offers before purchasing.

XI. Truemove H Mobile Operator Pros and Cons

Truemove H has its own set of pros and cons. Here are some of the advantages and disadvantages of using Truemove H:

1. Pros

  • Network coverage: Truemove H has a wide network coverage across Thailand, including rural and remote areas, providing reliable customer connectivity in even the most challenging locations.
  • Innovative services: Truemove H strongly focuses on innovation, regularly launching new services and features to meet customers’ evolving needs. The company was the first to launch 3G services in Thailand and had plans to launch 5G services shortly.
  • Value-added services: Truemove H offers various value-added services, such as digital content, entertainment, and lifestyle products. These include access to music streaming services, video streaming services, and gaming apps, providing customers additional benefits and perks.
  • Corporate social responsibility: Truemove H is committed to giving back to the community through various corporate social responsibility initiatives. The company has launched programs to support education, healthcare, and the environment, positively impacting Thai society.

2. Cons

  • Pricing: Truemove H’s pricing may be higher than other mobile operators in Thailand, particularly for data plans and roaming services.
  • Customer service: Truemove H’s customer service may be perceived as lacking in some areas, with long wait times and difficulty reaching support staff reported by some customers.
  • Network congestion: Truemove H’s network may experience congestion during peak usage, leading to slower data speeds and reduced connectivity in some areas.

Truemove H is a popular and reliable mobile operator in Thailand, strongly focusing on innovation and value-added services. However, its pricing and customer service may be areas for improvement, and network congestion may impact some customers during peak usage times.

XII. Truemove H vs Other Thailand Mobile Operators

Truemove H vs other network operator
Truemove H vs other network operators

TrueMove H wins Upload Speed Experience and overall Video Experience in the OpenSignal report on Thailand mobile networks published on May 2022. .

Users on the TrueMove H network had the nation’s fastest upload speeds (8.2 Mbps), giving the operator one of this round’s two outright victories.

TrueMove H achieves its second outright win in this study for Video Experience, scoring 42.8 points, 0.9 points ahead of DTAC. Both operators received finishes in the Fair (40-55) division. AIS finishes third and is classified as Bad, 5.1 points behind the winner (under 40). Yet, on the 5G network, our users on this operator saw a noticeable improvement in video quality. Due to this, the 5G Video Experience score was 74.1, which is only 0.9 points short of an Excellent grade (75 or above).

XIII. Truemove H SIM Card Alternatives for Tourists

If you’re a tourist visiting Thailand, there are several alternatives to Truemove H SIM cards that you can consider. Here are a few options:

  • AIS SIM Cards: AIS is another popular mobile operator in Thailand, and their SIM cards are widely available for purchase. They offer a range of prepaid and postpaid plans with various pricing options, and their coverage is extensive throughout Thailand.
  • DTAC SIM Cards: DTAC is another major mobile operator in Thailand, and their SIM cards are widely available at many retail locations. They offer prepaid and postpaid plans with various pricing options, and their coverage is also extensive throughout Thailand.
  • Happy Tourist SIM Cards: Happy Tourist SIM cards are specifically designed for tourists visiting Thailand and offer affordable data, voice, and messaging services. They are available at many retail locations throughout Thailand, including airports, shopping malls, and convenience stores.
  • Unlimited Data SIM Cards: If you plan to use a lot of data during your visit to Thailand, consider purchasing an unlimited data SIM card. Several providers offer unlimited data plans for tourists, including AIS and DTAC.

Tips:

When selecting a SIM card for your trip to Thailand, it’s important to consider factors such as coverage, pricing, and the services you’ll need. Researching your options beforehand can help you find a plan that meets your needs and fits your budget.

Thailand eSIM is one of the best Truemove SIM cards
Thailand eSIM is one of the best Truemove SIM cards

In addition to the options mentioned earlier, another alternative to Truemove H SIM cards for tourists is to use an eSIM. An eSIM is a digital SIM card embedded in your device, allowing you to activate a mobile plan without needing a physical SIM card.

In Thailand, several mobile operators offer eSIM plans, including Truemove H, AIS, and DTAC. These plans typically offer affordable data, voice, and messaging services and can be activated directly from your device without visiting a retail location.

Using an eSIM can be particularly convenient for tourists, as it eliminates the need to purchase and install a physical SIM card. Instead, you can activate your eSIM plan using your device’s settings and use your mobile services immediately.

To use an eSIM in Thailand, you will need a compatible device that supports eSIM technology, such as the latest iPhones, Google Pixel devices, and some Samsung Galaxy devices. You will also need to check with your mobile operator to ensure that they offer eSIM plans and that your device is compatible with their network.

An eSIM can be a convenient and cost-effective alternative to purchasing a physical SIM card when traveling to Thailand. It allows you to easily activate your mobile services and stay connected while on the go.

Check out eSIM compatible device list

XIV. Final Words

In conclusion, Truemove H is a popular mobile operator in Thailand that offers a range of prepaid and postpaid plans with affordable rates and extensive coverage throughout the country. Its user-friendly mobile app and various top-up options make it easy for customers to manage their accounts and stay connected. 

While there are alternatives to Truemove H SIM cards, such as AIS, DTAC, and eSIM plans, Truemove H remains a reliable and convenient option for locals and tourists alike. With its commitment to innovation and customer satisfaction, Truemove H is poised to remain a leading player in the Thai mobile market for years.

XV. FAQs

What is Truemove H?

Truemove H is a mobile operator in Thailand that provides a range of prepaid and postpaid mobile plans and other services such as mobile broadband, roaming, and value-added services.

What services does Truemove H offer?

Truemove H offers various services, including voice, messaging, data, mobile broadband, roaming, and value-added services such as entertainment and lifestyle content.

Does Truemove H offer eSIM plans?

Yes, Truemove H offers eSIM plans for customers who have devices that support eSIM technology.

Does Truemove H offer international roaming services?

Yes, Truemove H offers international roaming services in many countries. Customers can check the rates and coverage areas on the Truemove H website or mobile app.